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Hi there! Curious to see if you're contact centers offer a voicemail option. Curious to know the following: How many members do you serve? Do you have a voicemail option. . .   for after hours?  once you're queue cap has been reached?  while all staff ...

Digital Transformation 2019: Now, Next Year and Beyond.   Many, ok almost all of us, have said we are on a Digital Transformation path within our association and nonprofit organizations for a few years. Those projects we reluctantly took on, or enthusiastically ...

Thanks to everyone for the thoughtful answers! I appreciate the advice and will add Higher Logic to our wish list of resources. ------------------------------ Lidia Varesco Racoma Lidia Varesco Design | Chicago | WBE Certified ph 773-850-0578 www.lsvdesign.com ...