FORUM PLUS ONLY: Volunteer Engagement Strategies for Success

When:  Nov 28, 2016 from 09:00 to 10:15 (CT)
Practice Areas: Communications, IT, marketing, membership services, administration, education 

Career Level: Entry - senior-level professionals
Fee: Complimentary

CAE Domain and Credit Hours: 5 - Governance and Structure; 1.25 hours

Other: If you would like to register for this session, please email

Volunteers are indispensable, but they can sometimes be extremely challenging to work with. What are the elements of a successful volunteer/staff relationship, and—more important—how do you make that success a reality? This session will help attendees assess their ability to manage and support volunteers.   

After attending this session, you’ll better understand how to:

  • Execute a plan to better manage volunteer relationships;
  • Set and confirm volunteer/staff expectations;
  • Handle volunteer challenges; and
  • Motivate volunteers.

About the Presenter:

Philip Lesser, Ph.D., CAE, vice president, Bostrom Consulting
Phil guides associations with their governance through strategic planning, leadership development and organization assessments as part of Bostrom's consulting practice. In addition to having served as CEO of a number of associations, Phil is a past chairman of the Association Forum Board of Directors, ASAE’s CAE Commission and ASAE’s CEO Advisory Board. Phil has taught strategic planning at the University of Chicago. 


Note: This program is not endorsed, accredited or affiliated with ASAE or the CAE program. Applicants may use any program that meets eligibility requirements in the specific timeframe toward the exam application or renewal. There are no specific individual courses required as part of the applications – selection of eligible education is up to the applicant based on his/her needs.


Association Forum's Conference Center
120 South Riverside Plaza, Suite 1450
Chicago, IL 60606