CEO Exchange: Tips for Effective Communication Before, During and After a Crisis

When:  Sep 25, 2019 from 9:00 AM to 11:00 AM (CT)
Audience:  C-Suite (Director level and above)
CAE Credit Hours: 2
Fee: Complimentary 
 
Title:  CEOnly Exchange: Tips for Effective Communication Before, During and After a Crisis
 
What are best practices for the busiest CEO to lead an organization through a crisis? An emergency demands quick response and most organizations are well prepared to handle routine emergencies. Crises are different—they are urgent but can damage your reputation—sometimes irreparably—erode member and other stakeholder trust, disrupt your business or shut it down. Natural disasters, tech failures, cybersecurity incidents, malicious rumors and more are crises you can manage when your organization is prepared.

Since 1962, Public Communications Inc. (PCI) has provided senior communications counsel to help industry leaders prepare for, manage and recover from crises. Join PCI president Craig Pugh and Michael Queroz who heads PCI’s digital team for a discussion of time-tested crisis communication strategies and the latest digital insights as well as develop a communication outline for your association. Craig brings more than 30 years of nonprofit management experience. Michael was named Young Professional of the Year in 2018 by the Chicago chapter of the Public Relations Society of America (PRSA). Their joint session promises to be as enjoyable as it will be informative.
 
 
 
 
 
 
 
 
 
 
 

 

 
 

Location

10 S. Riverside Plaza, Suite 800
Chicago, IL 60606