I'm a social media manager with five years of experience as the primary community manager for two different non-profit organizations, responsible for content creation and curation, editorial calendar management, and social media monitoring and analytics. I have been responsible for managing a community of 150,000+ Facebook fans and 34,000+ Twitter followers, and I played an instrumental role in organically increasing that following. I also created and implemented community guidelines for our social media channels and have presented at conferences on best practices for social media (including how to handle a social media crisis) and developing community guidelines.